Post-Purchase Review Request
Ask customers to leave a review after receiving their order.
WhatsApp Preview
Your Business
Business Account
Hi {{customer_name}}, we hope you're enjoying your {{product_name}}! We'd love to hear your thoughts. Leave a quick review and help other shoppers decide: {{review_url}} Your feedback means the world to us. As a thank-you, enjoy {{discount_percent}}% off your next order with code {{reward_code}}.
12:00 PM
Type a message
descriptionTemplate Message
300 charsHi {{customer_name}}, we hope you're enjoying your {{product_name}}! We'd love to hear your thoughts. Leave a quick review and help other shoppers decide: {{review_url}} Your feedback means the world to us. As a thank-you, enjoy {{discount_percent}}% off your next order with code {{reward_code}}.
data_objectVariables (5)
The customer's first name or full name
Name of the product
Link to leave a review
Discount percentage value
Reward or thank-you discount code
lightbulbBest Practices
Send 3-5 days after delivery — enough time to use the product but not so long they forget.
Incentivize with a small discount to boost review submission rates.
Include a direct link to the review page — every extra click reduces conversions.
Mention the specific product name to jog their memory.
Related Feedback Requests Templates
Send This Template with Skode Flow
Import this template into Skode Flow, connect your WhatsApp Business API, and start sending personalized messages to your customers.