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AvailableCommunication

RingCentral

Connect RingCentral to Skode CRM for enterprise-grade voice and SMS integration. Every call, recording, and SMS is automatically logged to the relevant lead timeline, giving your team full communication history in one place.

checklistFeatures

check_circleAutomatic call log sync to CRM timelines
check_circleCall recording storage and playback in CRM
check_circleSMS message logging and history
check_circleClick-to-call from any CRM record
check_circleCall analytics with duration and outcome tracking
check_circleMulti-line and department support
check_circleVoicemail-to-text transcription
check_circleReal-time presence and availability sync

integration_instructionsSetup Guide

1

Ensure you have a RingCentral business account

2

Navigate to Skode CRM Settings → Integrations → RingCentral

3

Authorize the OAuth connection with your RingCentral account

4

Configure which call data syncs to CRM (calls, SMS, recordings)

5

Start making and receiving calls with automatic CRM logging

Part of Skode CRM

RingCentral integrates with Skode CRM for enterprise voice and SMS communication tracking.