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AvailableNative
Instagram Direct Messages
Connect your Instagram Business account to Skode Flow and manage all direct messages, story replies, and ad responses from a single unified inbox. Automate responses with AI and never miss a lead from Instagram.
checklistFeatures
check_circleUnified inbox for Instagram DMs and story replies
check_circleAuto-reply to story mentions and comments
check_circleAI chatbot for Instagram conversations
check_circleInstagram ad lead capture and auto-response
check_circleRich media support in conversations
check_circleCustomer profile enrichment from Instagram data
check_circleConversation tagging and categorization
check_circleResponse time tracking and SLA monitoring
check_circleMulti-agent support with assignment rules
check_circleInstagram-specific analytics and reporting
integration_instructionsSetup Guide
1
Ensure you have an Instagram Business or Creator account
2
Connect your Facebook Page to Instagram
3
Authorize Skode Flow to access your Instagram account
4
Configure auto-reply rules and AI chatbot
5
Set up agent assignment and routing rules
6
Start managing Instagram conversations
Part of Skode Flow
Instagram DMs are natively integrated into Skode Flow alongside WhatsApp, SMS, and more.