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swap_horizMigration Guide

Switch from Respond.io to Skode Flow

Flat per-user pricing, GPT-4o AI chatbot, and native CRM integration. Most teams complete the migration in 1-2 days.

scheduleEstimated migration time: 1-2 days

Step-by-Step Migration Guide

Follow these six steps to move from Respond.io to Skode Flow. Each step includes estimated time so you can plan your migration window.

1

Export Contacts from Respond.io

schedule15 minutes

Go to Respond.io Settings > Contacts > Export. Download your full contact list as a CSV file. This includes names, phone numbers, email addresses, tags, and custom fields.

2

Export Conversation History

schedule15 minutes

Navigate to Respond.io Settings > Data Export and request a conversation history export. Save this as a CSV for your records. Note: conversation threads cannot be imported into Skode Flow due to WhatsApp API limitations, but the export serves as your archive.

3

Set Up Your Skode Flow Account

schedule30 minutes

Create a Skode Flow account, set up your team workspace, configure team members and permissions, and connect your preferred channels (web chat, Instagram, SMS).

4

Configure WhatsApp Number Transfer

schedule24-48 hours

Initiate WhatsApp Business number migration from Respond.io BSP to Skode Flow. Disable the number on Respond.io first, then register it in Skode Flow. Our team handles the BSP transfer process. This step takes 24-48 hours for WhatsApp to process.

5

Import Contacts into Skode Flow

schedule15 minutes

Upload your CSV export to Skode Flow using our bulk import tool. Map Respond.io fields to Skode Flow fields (name, phone, email, tags, custom fields). The importer handles duplicate detection automatically.

6

Test and Go Live

schedule1-2 hours

Send test messages through each connected channel, verify contact data imported correctly, set up your automation flows in Skode Flow visual builder, and confirm your team can access the shared inbox.

What Transfers and What Does Not

We are transparent about what migrates and what needs to be rebuilt. No surprises after you commit to the switch.

check_circle

What Transfers

checkContacts (names, phone numbers, emails)
checkTags and labels
checkCustom fields and attributes
checkMessage templates (recreate in Skode)
checkWhatsApp Business number
info

What Does Not Transfer

closeConversation history

WhatsApp Business API does not allow message history transfer between BSPs. Export as CSV for your records.

closeAutomation flows

Each platform uses a different flow builder format. Recreate your automations in Skode Flow visual builder with AI nodes.

closeRespond.io analytics data

Historical analytics stay in Respond.io. Skode Flow starts collecting analytics from day one of your migration.

Respond.io vs Skode Flow

A quick side-by-side comparison of the features that matter most when choosing a messaging platform.

FeatureSkode FlowRespond.io
Pricing ModelcheckFlat per-user, no conversation feesPer-conversation + base platform fee
AI ChatbotcheckGPT-4o powered, no-code builderBasic AI assist, template-based
Native CRMcheckBuilt-in Skode CRM connectionRequires third-party integrations
Automation BuildercheckVisual flow builder with AI nodesWorkflow builder with triggers
WhatsApp Business APIcheckFull API with official BSP partnershipFull API with official BSP partnership
Contact LimitscheckUnlimited at Pro planLimits vary by plan tier

Data sourced from official product pages and documentation as of March 2026. Features and pricing may change.

Migration FAQ

Common questions about switching from Respond.io to Skode Flow.

rocket_launchFree Migration Assistance

Ready to Leave Respond.io?

No more per-conversation fees. Get flat pricing, GPT-4o AI chatbot, and native CRM integration. Start your migration today.

Free forever plan available. 14-day trial on paid plans. Cancel anytime.