What percentage of conversations can the AI chatbot handle?

On average, the Skode Flow AI chatbot handles 70% of customer conversations autonomously. This includes FAQs, order status inquiries, appointment scheduling, and basic troubleshooting. Complex cases are seamlessly escalated to human agents.

Does the AI chatbot support multiple languages?

Yes. The AI chatbot supports 50+ languages with automatic language detection. It responds in the language the customer writes in, making it ideal for businesses with international audiences.

Can I train the AI chatbot on my business data?

Yes. Upload your FAQs, product documentation, help articles, and business policies. The AI agent indexes everything and builds a knowledge graph specific to your business for accurate, contextual responses.

How does human handoff work?

When the AI chatbot detects a conversation it cannot handle (complex issue, frustrated customer, or specific escalation trigger), it seamlessly transfers the conversation to a human agent with full context and chat history preserved.

Is the AI chatbot available on all messaging channels?

Yes. Deploy the same AI chatbot across WhatsApp, Instagram, SMS, email, and web chat simultaneously. One agent, consistent responses, every channel — no separate configuration needed per channel.

Can I choose which AI model to use?

Yes. Skode Flow supports multiple AI models including Gemini 2.5, GPT-4 Turbo, Claude 3.5, and custom LLMs. You can choose a different model for each AI agent or skill, optimizing for cost, speed, or accuracy based on your use case.

smart_toyAI Agents

AI Agent That Handles 70% of Conversations

Deploy an AI agent trained on your knowledge base that understands context, speaks 50+ languages, and hands off to humans seamlessly. Resolve more conversations, faster — on every channel.

70%conversations auto-resolved

50+languages supported

< 1saverage response time

Deploy Your AI Agent — Free arrow_backAll Flow Features

credit_card_offNo credit card required

timerDeploy in 10 minutes

lockYour data stays private

translate50+ languages

Key Capabilities

An AI agent built for real customer conversations — not scripted decision trees.

psychology

95%

intent accuracy

Natural Language Understanding

The AI agent understands intent, context, and sentiment — not just keywords. It handles typos, slang, abbreviations, and multi-turn conversations naturally.

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50+

languages

Multi-Language Support (50+)

Serve customers in their native language. The AI agent detects the language automatically and responds fluently in 50+ languages without separate configuration.

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< 3s

handoff time

Handoff to Human Agents

When conversations need a human touch, the AI agent transfers seamlessly — with full context, conversation history, and customer sentiment summary.

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70%

auto-resolved

Train on Your Knowledge Base

Upload your docs, FAQs, product catalogs, and help articles. The AI agent learns your business and answers questions accurately based on your own content.

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AI models

Multi-Model Support

Choose from Gemini 2.5, GPT-4 Turbo, Claude 3.5, or connect your own custom LLM. Switch models per agent or per use case for optimal performance.

mood

Real-time

detection

Sentiment Analysis

Real-time sentiment detection during conversations. The AI detects frustration, satisfaction, or urgency and adjusts its behavior or escalates to a human agent.

How It Works

From upload to deployed AI agent in three steps.

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Upload Your Knowledge

Upload documents, FAQs, product information, and help articles. The AI agent indexes everything and builds a knowledge graph specific to your business.

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Configure Behavior

Set the AI agent's tone, personality, and escalation rules. Define when it should hand off to humans and which questions it should always escalate.

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Deploy Across Channels

Activate the AI agent on WhatsApp, Instagram, SMS, email, and web chat simultaneously. One agent, every channel, consistent experience.

Related Features

Explore more capabilities that work together.

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Explore More

Deploy Your AI Agent — Free

Train your AI agent on your knowledge base and deploy it across every channel in minutes. No credit card. No code required.

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